Mac Won%27t Let Me Download Apps

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  1. Mac Won 27t Let Me Download Apps Now
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Office 365 won't download on my Mac I bought a brand new MacBook Air and uninstalled my Office 365 subscription from my old computer. When I went to install it on my new Mac, it would start the download and then get stuck and not finish. Try your failed Mac app download again Hey presto! Photo: Ste Smith/Cult of Mac. Once you’ve closed the folder, you can re-download any files that were causing.

From time to time, customers contact us about certain error messages they see when downloading our apps via the Mac App Store. Such error messages include “OmniFocus.app is damaged and can’t be opened. Delete OmniFocus.app and download it again from the App Store” or “This application can’t be verified.”

We’re always happy to assist as much as possible, but it’s important to understand that Mac App Store purchases and downloads are controlled exclusively by Apple. This means that we cannot directly fix or repair the damaged files which are causing these error messages.

With that said, here are some steps we’ve found that can help work around these error messages. We recommend you carry them out in the order we’ve posted them here.

  1. Delete the app from your Mac via the Launchpad app. (In our experience, deleting is more effective than merely dragging it to the Trash or by other methods.) Within the Launchpad, click and hold on the app icon, then click the black “X” icon that appears.

  2. Log out of the App Store on your Mac (Menu Bar > > App Store, then Store > Sign Out).

  3. Reboot your Mac.

  4. Reopen the App Store, and log back in with your Apple ID (Store > Sign In).

  5. Click your account name or photo at the bottom of the sidebar to see your past purchases. Click the Install cloud icon under the app name to reinstall. More information about redownloading past purchases can be found on Apple’s Support Site here.

If this doesn’t help, we’ve also heard reports that this issue can be solved by temporarily creating a new administrator user account on your Mac. Log into that administrator account to install the app, then switch back to your primary account to use it. You can remove the temporary account once that’s sorted out!

If you’re still encountering difficulty downloading from the Mac App Store, Apple’s support channel will have the most insight into their systems so we recommend contacting them directly.

Last Modified: Mar 6, 2020

anonyme4321,


Thank you for your prompt reply!


I read the link to the previous discussion thread that you suggested, and this is what I did that seems to have fixed my problem:


Won%27t

From nbar's recommendation I did:

Mac Won%27t Let Me Download Apps

Open Finder, from the menu bar Go.. > Go to Folder...

copy and paste the following path: ~/Library/Preferences/

Deleted the following item:

com.apple.appstore.plist


This item was not there:

com.apple.installer.plist


Then from Carolyn Samit's recommendation I did:

Open Finder, from the menu bar Go.. > Go to Folder...

copy and paste the following path: ~/Library/Caches/

Deleted the following folder:

Mac Won 27t Let Me Download Apps Now

com.apple.appstore

Can't Download Apps Mac

So actually, thank you to all three of you!

Mac Won 27t Let Me Download Apps Online

Rambling Joe

Mac Won 27t Let Me Download Apps Download

Jun 23, 2017 12:48 AM